Slips, Trips and Falls Solicitors in Cheltenham

Legal Advice and Representation for Injuries Caused by Slips, Trips and Falls

Specialist Legal Advice on Workplace Accidents

If you have been injured as a result of a slip, trip, or fall, you may be entitled to pursue a claim for compensation. These types of accidents often occur due to hazards that should have been identified and dealt with, such as unsafe flooring, poor lighting, or obstructions in walkways.

We advise individuals in Cheltenham and across England and Wales who have suffered injuries caused by slips, trips, or falls in public places, workplaces, or other premises. Our role is to explain your legal position clearly, assess whether a claim can be made, and guide you through the process in a structured and transparent way.

We also assist clients nationwide, providing advice either in person or remotely where appropriate.

When a Slips, Trips and Falls Claim May Arise

A slips, trips and falls claim may arise where an injury has been caused by a failure to maintain safe premises. Those responsible for premises have a legal duty to take reasonable steps to ensure visitors are not exposed to avoidable risks.

Claims may arise from hazards such as wet or uneven flooring, loose carpets, poorly maintained steps, trailing cables, or inadequate warning signs. Each case is assessed on its individual facts, taking into account where the accident occurred and who was responsible for maintaining the area.

Types of Slips, Trips and Falls Claims

We advise on a wide range of slips, trips and falls claims, including:

  • Accidents in shops, supermarkets, and retail premises

  • Slips and trips at work

  • Falls on poorly maintained pavements or public walkways

  • Accidents on stairs, steps, or escalators

  • Falls caused by spillages or obstructions

The circumstances of the accident will determine who may be legally responsible and whether a claim can be pursued.

Duty of Care and Premises Liability

Those who control or occupy premises are required by law to take reasonable steps to keep visitors safe. This includes carrying out inspections, addressing hazards promptly, and providing appropriate warnings where risks cannot be removed immediately.

To succeed in a slips, trips and falls claim, it must be shown that this duty of care was breached and that the breach caused the injury. We assess maintenance records, inspection logs, accident reports, and other evidence to determine whether legal responsibility can be established.

Compensation and What a Claim May Include

Compensation in a slips, trips and falls claim is intended to reflect the impact the injury has had on your health and daily life. This includes compensation for pain and suffering, as well as financial losses arising from the injury.

A claim may include medical treatment costs, rehabilitation expenses, loss of earnings, travel costs, and any ongoing symptoms. The value of a claim depends on the nature of the injuries and their long-term effect, assessed using medical evidence and recognised guidelines.

Time Limits for Slips, Trips and Falls Claims

Strict time limits apply to slips, trips and falls claims. In most cases, a claim must be started within three years of the date of the accident or the date the injury was first identified.

Different rules may apply in cases involving children or individuals who lack mental capacity. We explain how time limits apply to your circumstances and ensure claims are brought within the required period.

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Your enquiry will be forwarded to the appropriate legal team, who will contact you as soon as possible.

Common questions about slip, trip and falls

How do I know if I have a valid slip, trip or fall claim?

You may be able to make a claim if you were injured while carrying out your job and the injury was caused by unsafe working conditions. This can include faulty equipment, poor training, lack of supervision, unsafe floors, or failure to follow health and safety procedures.

The key issue is not whether the accident was deliberate, but whether the person or organisation responsible for the area took reasonable steps to keep it safe. If a hazard existed long enough that it should have been identified and addressed, a claim may be possible.

You can still make a claim even if you were partly responsible. For example, if you tripped while not looking where you were going, but the surface was unsafe or poorly maintained, responsibility may be shared.

In these situations, compensation is usually reduced to reflect your share of responsibility. This does not prevent a claim, it affects the final amount awarded rather than whether a claim can be made.

Evidence is important because it helps show what caused the accident and who was responsible. This can include photographs of the area, witness details, accident book entries, CCTV footage, or medical records.


If you do not have evidence, this does not automatically mean you cannot claim. In some cases, evidence can still be obtained later, such as cleaning logs, inspection records, or maintenance reports. Seeking advice early improves the chances of relevant evidence still being available.

You may still be able to make a claim, but delays can make matters more difficult. Reporting the accident creates a record of what happened and helps support your account.


If the accident was not reported straight away, advice should be sought as soon as possible. A solicitor can explain whether enough information is still available to pursue a claim.

Yes. Warning signs are relevant, but they are not always enough on their own. The issue is whether the hazard should have been removed or dealt with, not just whether a sign was placed nearby.


For example, a wet floor sign may not be sufficient if a spill was left for an unreasonable length of time. Each case depends on how the hazard was managed.

Compensation usually covers two areas. The first relates to the injury itself, including pain, recovery time, and any lasting symptoms. The second covers financial losses caused by the accident.


This can include loss of earnings, medical treatment, travel costs, care or assistance, and any other out-of-pocket expenses linked to the injury. Each claim is assessed based on how the accident has affected you personally.

Advice in Cheltenham and Across England and Wales

We advise clients on slips, trips and falls claims in Cheltenham, across Gloucestershire, and throughout England and Wales. Advice can be provided in person at our Cheltenham office or remotely by telephone or video call where appropriate.

Speak to a Solicitor

If you have been injured in a slip, trip, or fall and need legal advice, speaking to a solicitor early can help protect your position. To discuss your situation, call 0330 900 0377 or contact us online to arrange a confidential consultation.

How to Find Us

Pembridge Solicitors
Calderwood House
Montpellier Parade
Cheltenham
GL50 1UA

If you have any questions before visiting or would prefer remote advice, please contact us by phone.

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