1. Introduction
At Pembridge Solicitors, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or contact us.
2. Who We Are
Pembridge Solicitors
Calderwood House
Montpellier Parade
Cheltenham
GL50 1UA
Email: info@pembridgesolicitors.co.uk
Phone: 0330 900 0377
We are the data controller for the purposes of data protection laws applicable in the UK.
3. Information We Collect
We may collect and process the following types of personal data:
- Your name, contact details, and other information you provide via enquiry forms or emails.
- Details of your visits to our website, including IP address, browser type, and usage data (collected via cookies — see our Cookies Policy for more information).
- Any other personal information you choose to provide when communicating with us.
4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide legal services.
- To manage our relationship with you.
- To comply with legal and regulatory obligations.
- To improve our website and services.
- For marketing purposes, where you have consented to receive such communications.
5. Legal Basis for Processing
We process your data based on one or more of the following grounds:
- Your consent.
- The necessity of processing for the performance of a contract.
- Compliance with legal obligations.
- Our legitimate interests in providing and improving legal services.
6. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Third-party service providers who assist us in delivering our services.
- Regulators, law enforcement, or other authorities if required by law.
- Other parties where necessary for the provision of legal services (e.g., barristers or experts).
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate data.
- Request erasure of your data (where applicable).
- Object to processing or request restriction.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO).
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@pembridgesolicitors.co.uk or call 0330 900 0377.
